Carma Automotive Group online uses Secure Socket Layer (SSL) technology to encrypt your personal information such as User IDs, Passwords and account information over the Internet. Your browser will decode any encrypted information we send you. We need your help, too. Protecting yourself online starts with knowing how to prevent fraud. Please review the security information below to learn more about: Our online privacy practices Current trends in fraud and identity theft, and Steps you can take to help lower the risk of unauthorized activity on your account We use reasonable physical, electronic, and procedural safeguards that comply with federal standards to protect and limit access to personal information. This includes device safeguards and secured files and buildings. We recommend that you do not use unsecure channels to communicate sensitive or confidential information. Please use the authorize Carma Automotive Group communication channels only.
The best way to help prevent fraud is to make sure you know what threats you’re facing. Here are a few tips to keep in mind as you make transactions online.
Phishing (pronounced “fishing”) is a form of criminal activity that employs social engineering techniques to acquire sensitive personal information (such as Passwords, account numbers, Personal Identification Numbers (PINs), Social Security Numbers and account information). By masquerading as trustworthy individuals or businesses in an apparently official electronic communication like email, criminals use sophisticated lures to “fish” for users’ Passwords and account or personal information. However, scammers may use other contact methods to obtain your private information, such as text messages (also known as short message phishing or “smishing”) and through phone calls (also known as voice phishing or “vishing”). With these methods, you could receive a text message, phone call or voice mail directing you to a website or phone number, where you would be asked to provide your personal data. For example, you could receive a text message from an unusual number that says your bank account will be closed, frozen or terminated unless you call a telephone number or go to a website, often these messages give negative consequences for not responding. This is an attempt to scare you and convince you to provide you’re personal or account information. There are hundreds of variations, but in general, phishing comes in one of these flavors: A warning that someone has accessed your account without your permission A threat to suspend or deactivate your account A notice that says you’ve been charged for an item you clearly didn’t purchase (e.g. products from an adult site) A notice that says someone has used your account to conduct fraud A message that offers a reward for completing a survey A notice informing you of a banking service you’ve been given free of charge A notice about changes to online banking due to a merger A notice about software or security upgrade to our online services If you ever are unsure about the authenticity of a Carma Automotive Group email, phone call or text message, please call our toll-free number 888 409 7699 or visit Carma Automotive Group/Security@gmail.com With those things in mind, please exercise caution when reading email that appears to have been sent by us. It’s an unfortunate reality that criminals continue to devise ways to exploit technology in an effort to obtain your personal or account information. If you’ve gotten such email and you have questions that aren’t addressed in our Security Center or FAQs, please forward it to us at CarmaAutomotiveGroup@gmail.com, You’ll get an email or phone call response to let you know we got the message, and we’ll follow up with you in 2 business days.
Each situation is different. We’ll work with you to make the best decisions based on the nature of the compromise and what data you shared.
They take many forms, but most are similar in tone – harsh, demanding and scary. Please contact us immediately. The sooner we know what has happened, the sooner we can begin to help you.
If you’re suspicious, don’t reply to, click on, or enter any information. Instead, please forward it to carmaautomotivegroup/security@gmail.com. If you entered information about your Carma Automotive Group account, you should call us immediately. We investigate each incident and take steps to prevent further unauthorized email from being sent.
Looks can be deceiving. As criminals make more credible forgeries of legitimate email and websites, you can no longer rely on seeing familiar graphics like the Carma Automotive Group logo. The key to determining an email’s authenticity lies in the tone of the message and the nature of the solicitation. Criminals want you to give them information and they’re not very subtle about it. Our goal in marketing by email is to tell you about products and services we think will interest you.
Send email that requires you to enter personal information directly into the email. Send email threatening to close your account if you do not take the immediate action of providing personal information. Share your name with any contacts outside our firm in a manner inconsistent with our Privacy Notice.
You should never give out personal or financial information about your Carma Automotive Group account, such as banking information, Social Security number, over the phone unless you initiate the call or know the person or organization you’re dealing with. No legitimate representative of Carma Automotive Group will ever ask you for your PIN or password via email communication. They will request this information only when you call in to discuss your account. Always use caution when you receive a phone call from someone who: Threatens to close or suspend your account if you don’t provide personal information. Tells you that account has been compromised and then asks you to provide account or personal information. Requires you to provide any personal information, such as User ID, Password or account numbers. Asks you to confirm, verify or update your account, or billing and payment information. Please contact us immediately if you believe you have given out any personal information over the phone. To report a suspicious phone call or potential fraudulent activity, please contact Carma Automotive Group email carmaautomotivegroup/Security@gmail.com